Privacy Policy for Newport Beach Detailing & Tinting

Information We Collect

We collect information to provide better services to our customers. The information we collect falls into two categories: information you provide to us and information collected automatically.

Information You Provide

Contact Details: Your name, phone number, email address, and mailing address when you book a service or contact us.

Vehicle Information: Details about your car, such as make, model, year, and any specific issues or requests.

Payment Information: Payment details needed to process transactions for our services.

Information Collected Automatically

Website Usage Data: When you visit our website, we collect information like your IP address, browser type, pages viewed, and the date and time of your visit.

Cookies: Small files placed on your device to improve your browsing experience and remember your preferences.

How We Use Your Information

We use the information we collect for various purposes:

To Provide Services: Schedule appointments, perform car detailing, mobile auto detailing, ceramic coating, and paint correction services.

To Communicate: Send confirmations, updates, and respond to inquiries.

To Process Payments: Handle transactions securely.

To Improve Our Services: Analyze customer feedback and website usage to enhance our offerings.

Marketing: Send promotional materials or special offers if you have agreed to receive them.

Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following situations:

With Service Providers: Third-party companies that help us operate our business, such as payment processors and email service providers. They are obligated to keep your information confidential.

For Legal Reasons: If required by law or to protect our rights, we may disclose your information to authorities.

Business Transfers: In case of a merger or acquisition, your information may be transferred to the new owner.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us understand how you use our site so we can improve it.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.

• Analytics Cookies: Help us understand how visitors interact with our website.

Managing Cookies

You can disable cookies through your browser settings. However, this may affect the functionality of our website.

Your Choices and Rights

You have the right to control your personal information:

• Access and Update: You can request access to or correction of your personal data.

• Opt-Out: You can opt out of receiving marketing communications at any time.

• Deletion: You can request that we delete your personal information, subject to legal requirements.

To exercise these rights, please contact us using the information provided below.

Security Measures

We take reasonable steps to protect your personal information:

• Data Encryption: Sensitive information is encrypted during transmission.

• Secure Storage: Information is stored on secure servers.

• Access Controls: Only authorized personnel can access personal data.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies separately.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continuing to use our services after changes are made means you accept the new policy.